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Security & your data

Your team's data, in its own place

Plain answers about where your CRM runs, who can get in, and what happens to your payment details. No badges, just how it works.

Your own database

Each team runs its own copy of RealAgentOne, with its own database, at its own web address. Servers are shared; your database isn't.

Encrypted connections

Every team's address is served over HTTPS, so data between your browser and your CRM is encrypted in transit.

A login per person

Each person signs in with their own login. A new login starts with a temporary password that must be changed at first sign-in.

Access you control

Admins add people and switch access off. A switched-off login stops working right away, even mid-session.

Nightly off-site backups

Servers are backed up every night to encrypted off-site storage.

Card and bank details

Payments go through our payment processor. It holds your card or bank details; we keep only a token to charge your subscription.

Who can see your data

Your team's contacts and records belong to your team. Inside your CRM, people see what their role allows. Our support staff can sign in to your CRM when you need help, using a short-lived sign-in link.

We don't hold formal security certifications such as SOC 2 today, and we won't show a badge we haven't earned.

Messages you send

  • Drips skip everyone on your opt-out list
  • Drips only send during the hours you allow
  • STOP replies to texts add the number to your opt-out list Coming next

You're responsible for following the rules that apply to your marketing, such as CAN-SPAM, TCPA, Fair Housing and your MLS's rules.

Questions about security

Is my team's data mixed with other teams' data?

No. Each team has its own copy of RealAgentOne with its own database and its own web address.

Do you store my credit card number?

No. Our payment processor holds your card or bank details. We keep only a token that lets us charge your monthly subscription.

Can your staff see my CRM?

Our support staff can sign in to your CRM to help you, using a short-lived sign-in link. Questions about how we handle data are covered in our privacy policy (draft).

One CRM. $50 a month. Unlimited agents.

No setup fee, month-to-month. Join the early-access list, or see it first on a live demo with the people who build it.